Employer: CareADHD
Job Title: Customer Support Administrator
Location: Remote (United Kingdom)
Salary: £27,000 – £28,000 a year
Job Type: Full-time
About Care ADHD
Care ADHD is one of the UK’s fastest-growing providers of ADHD assessments and treatment. Our mission: to make ADHD care accessible, affordable, and high-quality.
Role Overview
Care ADHD is looking for a flexible and detail-oriented Customer Support Administrator to join on a 3-month contract and provide extra support during a busy period. This role offers the opportunity to gain experience in a fast-growing healthcare organisation, combining administrative tasks with some direct patient contact.
The Role
This is a project-based support role where you’ll:
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Help us keep patients moving smoothly through their care journey.
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Complete key process tasks accurately and on time.
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Communicate with patients in a clear, supportive, and professional way.
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Work closely with our Client Services team to reduce backlogs and improve flow.
This role is about making things happen – balancing care and accuracy while supporting both the team and our patients.
What We’re Looking For
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Experience in administration, customer support, or healthcare services.
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Great written and verbal communication – warm, professional, and clear.
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Strong attention to detail and ability to follow processes.
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Comfortable using different systems and tools (training provided).
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A proactive team player who lives our values: Excellence, Human-First Innovation, Action & Support.
It’s a great bonus if you have:
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Experience working with electronic patient records (EPR) systems such as EMIS.
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Knowledge of healthcare terminology and practices.
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Previous administrative experience in a healthcare setting or start-up environment.
What Care ADHD Offers
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3-month fixed-term contract.
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Remote working within the UK.
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Full training and supportive team culture.
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The chance to make a difference in a fast-scaling organisation improving access to ADHD care.
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Laptop provided
Hiring Process
Care ADHD aims to make the hiring process as streamlined as possible.
Shortlisted candidates will have:
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A talent call with the Talent Team Lead
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Offer!
Apply with Confidence
Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, you are encouraged to apply.
At CARE ADHD, there is a commitment to building a diverse and inclusive environment. Applications are encouraged from candidates of all backgrounds, especially those from historically marginalised communities, as the company works together to create a more equitable future.
Company Overview
At CARE ADHD, we’re revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our ‘fail fast’ ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.
