Administrative Coordinator (Sponsorship Available) at University College London Hospitals NHS Foundation Trust

Job Summary

As Administration Coordinator, you will provide comprehensive administrative support with admissions across the different neurological departments.

This is a cross-service role requiring excellent organisational skills, strong communication, and the ability to manage competing demands.

You will act as a key point of contact for patients, clinicians, and external partners, ensuring that each service runs efficiently with excellent patient experience.

This is an exciting opportunity to be involved to work across different neurological services and to ensure efficient day-to-day administration operations.

Job Details

• Employer: University College London Hospitals NHS Foundation Trust

• Job Title: Administrative Coordinator

• Location: London, United Kingdom

• Salary: £34,186 to £37,389 a year

• Job Type: Full-time

• Closing Date: 02 November 2026

Main Duties of the Job

• Oversee all aspects of patient travel and accommodation, including booking hotels, arranging transport, confirming itineraries, and ensuring accessibility or clinical needs are met.

• Supporting services by booking non-surgical admissions and day care unit appointments.

• Attending Bed Meetings and Patient Flow Meetings.

• Support clinicians by managing clinic schedules, tracking referrals, updating patient pathways, and ensuring timely communication between departments.

• Handle day-to-day administrative tasks such as managing shared inboxes, maintaining databases, processing documentation and letters.

• Provide clear, compassionate communication with patients regarding appointments, travel arrangements, and service queries.

• Maintain accurate patient and service records in line with UCLH policies, ensuring confidentiality and compliance with data protection standards.

• Work closely with clinical and nursing leads as well as operational managers to support smooth coordination across admissions and day care unit.

Job Description and Responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application.

Come and be a part of the best NHS trust in England to work for, according to UCLH staff.*

UCLH top trust to work at in England – In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend the Trust as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff. To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.

• Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.

• Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.

Desirable

– NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.

Experience

Essential

• Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).

• Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.

Desirable

– Previous NHS experience, or experience of working in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration.

For further information please see NHS Careers website (opens in a new window).

About University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

UCLH provides academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

The Trust’s vision is to deliver top-quality patient care, excellent education, and world-class research.

UCLH provides first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

UCLH is dedicated to the diagnosis and treatment of many complex illnesses.

The Trust specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease.

It has world class support services including critical care, imaging, nuclear medicine and pathology.

UCLH is committed to sustainability and has pledged to become a carbon net zero health service, embedding sustainable practice throughout the Trust.

UCLH has set an ambitious target of net zero for its direct emissions by 2031 and indirect emissions by 2040.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.