Senior Clinical Support Worker (Sponsorship Available) at The Royal Wolverhampton NHS Trust

Job Summary

The Royal Wolverhampton NHS Trust is looking for a Band 3 Senior Clinical Support Worker position on C58, The Acute Medical Unit, at New Cross Hospital.

Job Details

Employer: The Royal Wolverhampton NHS Trust
Job Title: Senior Clinical Support Worker
Location: Wolverhampton, United Kingdom
Salary: £25,760 to £27,476 a year
Job Type: Full-time
Closing Date: 05 November 2026

Main Duties of the Job

Provide high-quality, compassionate, person-centred care to patients under the direction and supervision of a registered nurse or healthcare professional.
Assist in the assessment, planning, delivery and evaluation of individualised patient care, following Trust policies, procedures and clinical guidelines.
Support patients with their personal, physical and emotional care needs, ensuring dignity, privacy and respect are maintained at all times.
Obtain and respect patient consent before delivering any aspect of care and involve relatives and carers appropriately in the care process.
Undertake delegated clinical duties within the scope of competence and training, escalating concerns when required.
Accurately document care provided and promptly communicate relevant observations and information to the registered practitioner responsible for the patient’s care.
Perform routine clinical tasks such as urinalysis and specimen collection, accurately recording and reporting results in accordance with local procedures.
Ensure specimens are transported safely and promptly to the appropriate department.
Use safe moving and handling techniques and equipment in line with Trust policies to protect both patients and staff.

About The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands, providing primary, acute and community services.

The Trust is proud of the diversity of its staff and the communities it serves. It is building a workforce that can help fulfil its values, improve the quality of care for patients, and solve the healthcare problems of tomorrow.

The Trust is passionate about the value that diversity of thinking and lived experience brings in enabling it to become a learning organisation and leader in delivering compassionate care for patients.

Job Description

Personal Care Duties

Welcome and orientate patients, carers, relatives, and other visitors to the ward/department, always demonstrating care and compassion.
Report any observed changes in the patients’ physical or psychological needs to the registered practitioner.
Provide support to the registered practitioner, and as required by other members of the ward/department clinical team.
Initiate and participate in emergencies, i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition.
Undertake transfer/escort of patients from one area to another within scope of practice and after appropriate delegation from the registered practitioner.
Undertake Care after Death for deceased patients, ensuring that all religious and cultural wishes are adhered to.
Assist in the maintenance of the patients’ individual hygiene requirements, including supporting/undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail care etc.
Ensure any concerns or changes in the patients’ condition are reported to the registered practitioner.
Ensure proactive measures are in place to support the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.
Ensure safe and effective use of equipment and other aids deployed to assist patient movement and mobility, e.g. walking aids, hoists etc.
Complete the taking and recording of physiological observations on appropriate IT/paper system (temperature, pulse, blood pressure, respiration, oxygen saturation and blood glucose monitoring), reporting changes to registered practitioner.
Perform ECG recording (as instructed by registered practitioner) in line with local policy/procedure following completion of appropriate competence.
Adhering to aseptic technique, apply simple dressings.
Perform phlebotomy (as directed by registered practitioner) in line with national standards and local policy and guidance following completion of appropriate competence.

Nutrition and Hydration

Assist in the preparation of patients prior to meals and beverages, providing assistance with feeding/drinking where appropriate.
Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners of progress and/or any difficulties relating to dietary/fluid intake experienced by the patient.

Communication

Communicate effectively and maintain good relationships with patients, relatives, and healthcare practitioners.
Ensure that consent is obtained prior to delivering all aspects of patient care.
Undertake duties as directed by the registered practitioner in relation to all verbal and written communications, ensuring messages and communications are passed to other team members, as required.
Listen to and value the views of patients and their relatives and/or on their experience and discuss this with registered practitioners to improve care and patient experience.
Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner when required.

Infection Prevention and Control

In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are always adhered to.
Maintain cleanliness in the work environment in line with Health and Safety and Infection Prevention policies and guidelines.
Prepare and maintain environments for clinical procedures under the direction of a registered practitioner.

General Ward/Department Duties

Organise the supply and maintenance of materials and ward or department equipment, ensuring they are placed in the correct area and present no hazards to staff, patients, or visitors.
Assist in the transfer of materials and equipment as requested.
Clean and return equipment used in procedures and treatments or dispose of as appropriate.
Assist with the checking and recording of deliveries to the clinical areas against original orders.
Assist with stock rotation, minimising the risk of equipment being out of date.
Report any accidents or potential hazards involving self/patients/other staff/visitors/equipment to the registered practitioner in charge and via the DATIX reporting system.
Chaperone the patient in accordance with policy, ensuring support to the patient in accordance with Trust policies and procedures.
Support the induction and orientation of new team members.
Use IT systems where appropriate and trained to do so, to record patient information.

Person Specification

Shortlisting

Essential

– No requirement for VISA sponsorship for this role.

Experience

Essential

– Hospital environment experience.

Desirable

Completion of healthcare certificate.
Experience working in an Acute Medical Unit.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

For further information, visit the UK Visas and Immigration website.

From 6 April 2017, Skilled Worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found under Criminal records checks for overseas applicants.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.