Employer: SM Facilities Management
Job Title: Virtual Assistant
Location: Remote (UK-based)
Salary: £10,000.00-£58,016.71 per year
Job Type: Part-time
About the Role
SM Facilities Management has developed a new online platform in the property and services sector and is looking for a reliable, organised and proactive Virtual Assistant to support the early stages of business development.
This role will involve online research, data entry, phone calls, email outreach, admin support and helping prepare information for a growing digital platform.
The ideal candidate will be confident speaking with businesses by phone, detail-focused, comfortable using online tools, and able to work independently.
Main Responsibilities
- Carry out online research on service providers, businesses and professionals in selected regions
- Build and maintain organised spreadsheets and contact databases
- Make phone calls to businesses and service providers to gather information and confirm details
- Introduce the platform in a professional and general way without disclosing sensitive business information
- Assist with email outreach and follow-up messages
- Research competitors, directories, websites and online listings
- Help identify suitable partners, suppliers and service providers
- Help prepare basic profile information for businesses or professionals
- Support the creation of location-based content and research
- Test website forms, quote flows and user experience
- Keep records updated and well organised
- Provide weekly progress updates
- Assist with general admin tasks as the platform develops
Ideal Candidate
The ideal person will be:
- Highly organised and reliable
- Confident making professional phone calls
- Clear and polite when speaking with businesses
- Good at online research
- Comfortable using Google Sheets, Excel, Gmail and online tools
- Able to follow instructions carefully
- Good written English
- Confident sending professional emails
- Detail-focused with data entry
- Able to work independently
- Comfortable working with a startup where tasks may change over time
- Interested in online platforms, marketplaces, property, business development or digital services
Experience Required
Previous experience in any of the following would be helpful:
- Virtual assistant work
- Phone-based research
- Lead generation
- Cold calling or warm calling
- Data entry
- Admin support
- Customer service
- Email outreach
- CRM updates
- Online research
- Startup support
Full guidance and call scripts will be provided.
Hours
Part-time role to start.
Approx. 10–30 hours per week, depending on workload and performance.
Flexible working hours, but some availability during UK business hours is preferred.
Pay
Hourly rate depending on experience.
Please include your expected hourly rate when applying.
What SM Facilities Management Is Looking For
SM Facilities Management is looking for someone who can support the early growth of a new online platform.
The role will begin with research, phone calls, data entry and outreach, but may grow into a wider operations/admin support position over time.
This would suit someone who enjoys structured tasks, speaking with businesses, online research and helping build a business from the early stages.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.