Job Overview

• Job type: Full time
• Work setting: Work from home
• Location: Remote (Worldwide)
• Salary: $600−700
• Employer: Magnetics

Requirements

– Attention to detail, responsibility, punctuality, the ability to find an individual approach;
– Excellent level of English (Upper-Intermediate).

Will be a plus:
– Experience with CRM Helpdesk\livechat
– Customer experience
– Ability to work with live chat and email, focusing on customer needs.
– Experience in retaining customers and resolving objections.

Responsibilities

– Providing effective support and assistance to sales staff (VIP Support).
– Work with objections and resolve incoming requests via chat and email.
– Communication with English-speaking customers via e-mail and instant messengers.
– Development and maintenance of long-term relationships with customers, ensuring a high level of service.
– Assistance with resolving issues from salary clients

: $600−700 for a trial period, after a wt +$200 based on the results of KPI.

Since our support works 24/7 for this position, we have a rotating schedule of 3\2:

First day (morning 07:00 – 15:00)
Second day (daytime 15:00 – 23:00)
Third day (night 23:00 – 07:00)

Two days off so you can recharge your batteries and enjoy life outside of work.

18-19 working days per month or 144-152 hours per month.

Don’t miss this incredible opportunity to be part of our team!

What we offer:
Ability to work remotely;
Paid vacation (20 working days), sick leave (10 days) and additional payment for work on holidays.
Health insurance;
We cover 50% of the cost of English courses;
Free consultations with our lawyers and an additional 50% discount on any type of legal services;
Flexible schedule;
Revision of salaries according to indicators;
Availability of a knowledge base.

APPLY NOW