Employer: SA EDGE SOLUTIONS LTD
Job Title: Inbound Customer Service Representative
Location: Leeds, United Kingdom
Salary: £14.00–£15.00 per hour
Job Type: Part-time & Full-time
About the Inbound Customer Service Representative Role
SA EDGE SOLUTIONS LTD is seeking motivated, customer-focused individuals to join the Leeds team as an Inbound Customer Service Representative. This entry-level opportunity suits candidates who enjoy helping people, communicating clearly and working in a structured, supportive environment.
As an Inbound Customer Service Representative, the position involves handling incoming enquiries, supporting customers with information and resolutions, and maintaining a high standard of service. No experience is required, and full training is provided.
Inbound Customer Service Representative Responsibilities
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Handle incoming customer enquiries by phone, email or chat
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Provide accurate information, guidance and support as an Inbound Customer Service Representative
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Record customer details and follow internal procedures
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Work collaboratively with the customer service team and management
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Maintain professionalism and high service standards
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Help customers troubleshoot issues and escalate queries when needed
What SA EDGE SOLUTIONS LTD Offers to Inbound Customer Service Representatives
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Full paid training and ongoing development
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Clear progression pathways from Inbound Customer Service Representative into senior support or team leader roles
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Supportive, team-oriented working environment
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Stable full-time hours in the Leeds office
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Opportunities to develop communication, problem-solving and service skills
What SA EDGE SOLUTIONS LTD Is Looking For
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Confident communicator with a customer-first mindset
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Professional, reliable and able to work full-time on-site in Leeds
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Positive attitude and willingness to learn
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Ability to remain calm and supportive when handling enquiries
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No previous customer service experience required
Additional Job Details
Job Types: Full-time, Part-time, Permanent
Pay: £14.00–£15.00 per hour
Benefits:
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Company events
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Employee discount
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Free parking
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Health & wellbeing programme
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On-site parking
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Store discount
Work Authorisation:
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United Kingdom (required)
Work Location: In person
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.