Summary
Across Cultures Ltd is a small, multi-award-winning organisation supporting schools in the UK and internationally.
We specialise in helping learners who are new to English through English proficiency testing and our gamified blended learning platforms.
Our work is grounded in classroom practice and research, and we are committed to producing high-quality resources alongside excellent customer service. We offer a supportive environment where team members contribute across a range of tasks.
Some team members are based in a home-office near Bradford-on-Avon. There would be an ongoing weekly requirement to attend. More attendance would be required during induction and training.
We’re looking for a reliable and organised Admin Assistant to support our team with a strong focus on invoicing, payment tracking, and general admin, alongside some website and content support tasks.
This is a varied, hands-on role suited to someone who is detail-focused, comfortable working with numbers, and happy managing routine administrative work.
Job Overview
- Job type: Part time
- Location: Bradford-on-Avon
- Salary: £15 an hour
- Employer: Across Cultures
Key Responsibilities
Invoicing & Finance Administration (Core Part of Role)
- Creating invoices for new and renewing members using QuickBooks
- Chasing outstanding payments and following up with customers
- Matching incoming payments to records in the system
- Keeping financial records and spreadsheets accurate and up to date
- Supporting basic bookkeeping and account tracking
General Administration & Customer Support
- Responding to emails, calls, and online enquiries
- Sending confirmations for courses, webinars, and events
- Preparing and sending out customer orders
- Maintaining accurate customer and membership records
- Supporting the team with day-to-day admin tasks
Website & Content Support
- Adding articles and resources to the website
- Uploading and organising files (documents, images, audio)
- Checking content for errors and ensuring everything works correctly
- Updating pages such as testimonials, pricing, and “About Us”
Content & File Handling (Basic Tasks)
- Creating simple resources using templates
- Renaming, organising, and uploading files
- Assisting with uploading lessons, videos, and webinar recordings
- Carrying out basic quality checks before content goes live
Additional Tasks
- Updating documents, spreadsheets, and presentations
- Data entry and contact research to support the team
- General office admin and support where needed
What We’re Looking For
- Strong attention to detail, especially with numbers
- Organised and reliable
- Comfortable using spreadsheets and basic accounting software
- Good communication skills
- Willingness to learn and take on a variety of tasks
About the Role
- Entry-level position
- Full training provided
- Significant focus on invoicing and finance admin
- Varied role with a mix of admin and simple content tasks
10-15 hours a week (may be options to increase) – contracting role (we are open to discussing more permanent employment options)
Term time only options available if willing to work more hours during term time.
Please note that, as part of the application process, we ask that you please record a short video (approximately 2 minutes) explaining why you feel you would be a good fit for the role. Alongside this, ensure that you have also included both:
- Your CV
- A covering letter
Job Types: Part-time, Fixed term contract
Pay: £15.00 per hour
Benefits:
- Work from home
Application question(s):
- Do you have excellent attention to detail?
- Are you fluent in English?
Education:
- A-Level or equivalent (required)
Work Location: Hybrid remote in Bradford-on-Avon