Job Overview
- Job type: Full time
- Work setting: Work from home
- Location: Remote (Worldwide)
- Salary: $17 – $19 an hour
- Employer: Covenir BPO
Responsibilities
- Work with our insurance provider clients and deliver great overall customer service
- Take in a high volume of calls, communicate via email and letters as appropriate
- Document all client communication across several platforms
- Be the point person for our clients as well as their customers
Requirements
- 2+ years of customer service experience in a call-center environment
- Prior insurance related experience
- Ability to work remotely
- Demonstrated communication, organizational and interpersonal skills
- Intermediate proficiency in Microsoft Office
- Strong independent problem solving and analytical skills
Preferred Qualifications:
- 4+ years of insurance experience (insurance agent license a plus!)
- Bilingual (Spanish/English)
- Associates Degree
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Things to know:
- Variable schedule includes hours between 830am-6:00pm EST Monday through Friday with some Saturday’s required
- Open concept work environment
- Light to moderate noise activity
- Paid training
- Role is remote (work from home)
Pay: $17.00 – $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Work Location: Remote