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Customer Service Representative – Ionia Fitness – Remote

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Summary

This is a unique role where there are no set hours, completely remote/work from home, and ideal for a candidate looking for a lot of flexibility and autonomy in their day-to-day.

The role combines sales and customer service, where you will be supporting marketing campaigns by cold calling potential gym members and selling memberships, as well as calling current members and keeping their accounts up to date. Also, you will be answering calls as they come in from customers.

Job Overview

  • Job type: Part time
  • Work setting: Work from home
  • Location: Remote (Worldwide)
  • Salary: Competitive pay
  • Employer: Ionia Fitness

Responsibilities

  • Engage with potential clients through cold calling, prospecting, and lead generation.
  • Manage existing accounts by nurturing relationships, ensuring customer satisfaction, and identifying upselling or cross-selling opportunities.
  • Explain membership rates and sign up new customers over the phone.

Requirements

  • Excellent customer relationship building abilities combined with negotiation skills to close deals successfully.
  • Exceptional communication skills for client interaction via phone, email, or texting—especially in remote or virtual selling environments.

Join us as a Sales and Customer Service Representative where your energy fuels growth! We are committed to empowering our team members with the tools they need to succeed while providing a supportive environment that values your contributions every step of the way.

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Pay: $500.00 – $600.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Work from home

Work Location: Remote

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