Revenue Billing and Process Manager (Sponsorship Available) at Cambridge University Press & Assessment

Lead Revenue Operations on a Global Scale

Are you an experienced billing leader with a passion for operational excellence, process improvement, and leading high-performing teams?

Cambridge University Press & Assessment is seeking an exceptional Revenue Billing Manager to lead a specialist function responsible for the billing of more than £600m in annual revenue, across 170+ countries.

This is a unique opportunity to influence the future of a growing global organisation while leading complex billing operations that direct impact customer satisfaction, cash flow, and business performance.

As a key member of the Global Credit & Revenue leadership team, you will oversee critical revenue billing activities, drive continuous improvement across the Order-to-Cash (O2C) process, and play a significant role in business transformation initiatives, including ERP implementation and automation projects.

Cambridge University Press & Assessment is a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the Role

This is a highly visible leadership position responsible for managing technically complex invoicing and customer billing activities across multiple product groups and international markets.

Leading a team of billing specialists, you will ensure the accurate and timely delivery of invoicing activities while maintaining exceptional standards of customer service, compliance, and operational performance.

This role offers the opportunity to make a significant impact on business performance, customer satisfaction, and cash flow while leading a team of billing subject matter experts.

Job Details

• Employer: Cambridge University Press & Assessment

• Job Title: Revenue Billing and Process Manager

• Location: Cambridge, UK (Hybrid – 2 to 3 days on site minimum)

• Salary: £35,200 – £45,700 a year

• Job Type: Full-time

• Closing Date: 26 October 2026

Hybrid and Flexible Working

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location.

Aside from Cambridge University Press & Assessment’s hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

You are an experienced billing or revenue operations leader who thrives in a complex environment and enjoys combining operational delivery with strategic thinking.

You will bring strong leadership capability, excellent commercial awareness, and a proven record of delivering results through people, process, and technology.

Essential Requirements

You will have:

• Experience in a Billing Manager, Revenue Operations Manager, or similar role.

• Proven success managing complex, high-volume billing operations in a global environment.

• Strong understanding of end-to-end Order-to-Cash processes and their impact on customer experience and cash flow.

• Experience leading teams through organisational change, systems implementations, or transformation programmes.

• Advanced analytical and critical thinking skills with excellent attention to details.

• Advanced Microsoft Excel skills and skills using Business Objects skills or similar for reporting and analysis.

• The ability to develop meaningful KPIs, dashboards, forecasting models, and management information.

• Exceptional communication and stakeholder management skills, with the confidence to engage and influence at all levels.

• A collaborative and customer-focused approach, balancing business objectives with customer needs.

• Strong organisations skills with the ability to manage competing priorities in a demanding environment.

Desirable Criteria

If you meet the above minimum requirements, Cambridge University Press & Assessment encourages you to apply.

Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Strong systems capability, including experience in SAP or equivalent ERP platforms would be an advantage.

• Business Objects knowledge would be an advantage.

For a detailed job description, please refer to the link at the bottom of the advert on Cambridge University Press & Assessment’s careers site.

Skilled Worker Visa Sponsorship

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route.

Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Rewards and Benefits

Cambridge University Press & Assessment will support you to be at your best in work and to live well outside of it.

In addition to competitive salaries, Cambridge University Press & Assessment offers a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays

• Private medical and Permanent Health Insurance

• Discretionary annual bonus

• Group personal pension scheme

• Life assurance up to 4 x annual salary

• Green travel schemes

Recruitment Process and Interview Information

Ready to pursue your potential? Apply now.

Cambridge University Press & Assessment aims to support candidates by making its interview process clear and transparent.

The closing date for all applications will be 26th October.

Cambridge University Press & Assessment will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on 27th October onwards.

If you are shortlisted and progressed through the stages, you can expect:

– 1st stage in-person interview at Cambridge University Press & Assessment’s offices in Cambridge.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform Cambridge University Press & Assessment via the online application form.

Cambridge University Press & Assessment will do its best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Cambridge University Press & Assessment is committed to an equitable recruitment process. As such, applications must be submitted via its official online application procedure.

Please refrain from sending your CV directly to Cambridge University Press & Assessment’s recruiters.

If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Disability Confident Employer

Cambridge University Press & Assessment is a Disability Confident (DC) employer that is committed to equality and inclusion ensuring its recruitment process is accessible to all.

The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role.

In instances where interviewing all qualifying candidates is not practicable and/or appropriate, Cambridge University Press & Assessment prioritises those who best meet the minimum criteria, as it would for applicants who do not have a disability or long-term health condition.

Why Join Cambridge University Press & Assessment

Joining Cambridge University Press & Assessment is your opportunity to pursue potential.

You will belong to a collaborative team that is exploring new and better ways to serve students, teachers, and researchers across the globe – for the benefit of individuals, society, and the world.

Sharing Cambridge University Press & Assessment’s mission will inspire your own growth, development, and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where staff learn continuously to improve together.

Cambridge University Press & Assessment welcomes applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity, and sexual identity), cultural, or social class/background.

Cambridge University Press & Assessment believes better outcomes come through diversity of thought, background, and approach.

The organisation welcomes applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.