Health Care Support Worker (Sponsorship Available) at Norfolk and Norwich University Hospital

Job Summary

The frailty team at the Norfolk & Norwich Hospital NHS Foundation Trust are looking for an experienced health care assistant with enhanced skills to join the Frailty SDEC/Loddon nursing team (frailty unit).

This is an exciting opportunity to be part of a growing team providing comprehensive support and guidance to elderly patients coming through the frailty pathway.

The modern university hospital is set just outside the vibrant city of Norwich in the beautiful county of Norfolk – the land of big skies, stunning beaches and rolling countryside – providing care to nearly a million patients each year.

The care provided puts people at the heart of the service. This means that patients and colleagues are the highest priority.

Norfolk and Norwich University Hospital is proud of its high-quality services, which are based on integrity and respecting the wide range of people that access its care, as well as those skilled and dedicated individuals who continually demonstrate excellence in their work.

Team working is vital, and the hospital is committed to the provision of care through its values of Pride, Respect, Integrity, Dedication and Excellence.

This is an exciting opportunity for someone with significant experience in a Health Care Assistant role with enhanced skills, particularly within the frailty team, wishing to provide specialist care as part of a dedicated and highly professional multi-disciplinary team.

Full and part time roles available.

Job Details

• Employer: Norfolk and Norwich University Hospital

• Job Title: Health Care Support Worker

• Location: United Kingdom

• Salary: £25,760 to £27,476 a year

• Job Type: Full-time & Part-time

• Closing Date: 26 October 2026

Main Duties of the Job

• Deliver clinical and therapeutic care to patients as required within set protocols and within the scope of the band 3 Health Care Assistant remit.

• Plan and deliver high standards of individualized personal care in accordance with Essence of Care benchmarks and Trust policies.

• To communicate effectively at all times within the team, with other health care professionals and with the patient, family, carers and all visitors.

• Accurately and responsibly carry out the instructions of the registered members of the multidisciplinary team who are professionally accountable for the delivery of care.

• Under the delegation of the Registered Practitioner, undertake clinical skills as generally agreed to be appropriate for the role and for which competency has been assessed, e.g. wound care, taking blood and ECG, monitoring vitals etc.

You must work a minimum 36 hours per week and have significant nursing/healthcare assistant experience to meet current Home Office UKVI policy regarding salary threshold requirements.

About Norfolk and Norwich University Hospital

Join Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas.

The hospital is a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

Norfolk and Norwich University Hospital is pleased to work closely with the University of East Anglia, providing teaching opportunities for staff and placement opportunities for students.

The hospital attracts some of the best and leading professionals from across the country and is proud that its workforce represents 94 countries from across the world.

Norfolk and Norwich University Hospital is a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

Norfolk and Norwich University Hospital offers the full range of NHS benefits/discounts and, in addition:

• Flexible working hours

• Fast Track Staff Physiotherapy Service

• Multi Faith prayer room at NNUH Colney Lane site

• Discounted gym memberships

• Excellent pension scheme and annual leave entitlement

• Wagestream – access up to 40% of your pay as you earn it

• Free Park & Ride service direct to NNUH Colney Lane site

• Free 24-hours confidential counselling support

• On-site Nursery at NNUH Colney Lane

• On-site cafes offering staff discounts at NNUH Colney Lane

• Support in career development

• Flexible staff bank

• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job Description

Job Responsibilities

• Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.

• Practices in accordance with the code of conduct for healthcare support workers and clearly articulates the purpose of the code.

• To demonstrate effective, clear and accurate communication with patients and their families, to ensure they are kept up to date with the plans for care.

• To work effectively with the multi-disciplinary team ensuring good communication and handover between colleagues.

• To manage the care of a group of patients, demonstrating good planning and organisational skills throughout patient treatment and care journey, including admission and discharge.

• To act as a positive role model at all times.

• To understand duty of candour and speak with senior colleagues to discuss further if required.

• To demonstrate awareness of own professional limitations.

• To demonstrate correct and safe practice of undertaking patients vital signs in accordance with area practice and systems, e.g. e-observations.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date.

Norfolk and Norwich University Hospital recommends that you apply for this role as soon as possible.

Person Specification

Skills

Essential

• Ability to verbally communicate clearly and effectively in the English language.

• Good interpersonal and communication skills.

Qualifications

Essential

– City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience.

Experience

Essential

– Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Attitude, Aptitude

Essential

• Punctual, motivated and committed.

• Flexible, adaptable and responsive to change.

• Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence.

• Demonstrates understanding and commitment to Equality, Diversity and Inclusion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.