Technical Delivery Manager (Sponsorship Available) at Cambridge University Press & Assessment

Job Summary

Ready to shape the future of people technology at a global organisation?

Cambridge University Press & Assessment is looking for an experienced Technical Delivery Manager – Workday and People Systems to lead the delivery, support, and continuous improvement of its critical HR technology platforms, the core of which is Workday.

Working at the heart of the organisation’s technology and people functions, you’ll play a key role in ensuring the platforms are secure, reliable, and enable an exceptional colleague experience.

Cambridge University Press & Assessment is a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

Job Details

• Employer: Cambridge University Press & Assessment

• Job Title: Technical Delivery Manager

• Location: Cambridge, UK – Hybrid (40–60% office-based)

• Salary: £68,700 – £91,950 a year

• Job Type: Full-time

• Closing Date: 9 November 2026

About the Role

As Technical Delivery Manager, you will lead a specialist team responsible for the delivery, support and governance of Workday and the wider People Systems landscape.

You will provide strong technical delivery leadership, ensuring solutions are delivered effectively while maintaining high levels of service performance and platform security.

Reporting to the Head of Colleague Solutions, you will manage a team of 6–8 colleagues and work closely with the Technical Solution Owner, People & Culture teams, and external partners to deliver business value through technology.

The core focus of this role will be in managing the team of skilled engineers, enabling them to deliver high-quality outcomes, providing guidance when needed.

Main Duties and Responsibilities

Additional responsibilities and accountabilities include:

• Manage the delivery of People Systems solutions using agile methodology, from User Story Refinement to deployment and live service support.

• Managing and developing a skilled HR Solutions Delivery team, providing coaching, technical guidance and career development support.

• Acting as a technical subject matter expert for Workday and People Systems, ensuring best-practice configuration and implementation approaches.

• Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded.

• Owning security, access governance, data governance and audit readiness across supported platforms.

• Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives.

• Managing third-party suppliers and implementation partners to ensure successful delivery outcomes.

• Contributing to the People Systems roadmap and overseeing regular development and release cycles.

• Ensuring all solutions meet quality, testing, architecture and service transition standards.

• Building strong relationships across Technology and People & Culture teams to support organisational objectives.

Working Arrangements

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40–60% of their time collaborating and connecting face-to-face at their dedicated location.

Aside from the organisation’s hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

You will be an experienced technology leader with expertise in delivering HCM (Human Capital Management) systems, a track record of leading and developing high-performing technical teams and a passion for service excellence.

Essential Requirements

To be successful, you’ll demonstrate:

• Significant experience leading and developing technical teams.

• Proven experience delivering HCM solutions ideally using agile methodologies.

• Strong knowledge of ITIL and Scrum frameworks.

• Strong understanding of key concepts around HCM solutions.

• Experience in technical and functional configuration of HCM solutions.

• Strong understanding of HCM security, access governance, data governance, audit readiness and data privacy.

• Significant experience of incident management, change management and IT service management practices.

• Proactive approach to continuous improvement and ensuring system health.

• Excellent stakeholder management, communication and presentation skills.

• Strong analytical, organisational and problem-solving skills.

• Degree-level qualification or equivalent professional experience.

If you meet the above minimum requirements, Cambridge University Press & Assessment encourages you to apply.

Desirable Requirements

Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Experience in technical and functional configuration of Workday.

• Workday HCM certification and at least one additional Workday certification.

• Experience supporting additional Workday products and modules such as VNDLY.

• ITIL certification.

• Scrum Master or Agile certification.

For a detailed job description, please refer to the link at the bottom of the advert on the organisation’s careers site.

Skilled Worker Visa Sponsorship

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route.

Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Rewards and Benefits

Cambridge University Press & Assessment will support you to be at your best in work and to live well outside of it.

In addition to competitive salaries, the organisation offers a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays.

• Private medical and Permanent Health Insurance.

• Discretionary annual bonus.

• Group personal pension scheme.

• Life assurance up to 4 x annual salary.

• Green travel schemes.

Recruitment and Interview Process

Ready to pursue your potential? Apply now.

Cambridge University Press & Assessment aims to support candidates by making the interview process clear and transparent.

The closing date for all applications will be 9 November 2026.

Applications will be reviewed on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after.

If you are shortlisted and progressed through the stages, you can expect:

• A 15-minute screening call with the Hiring Manager.

• First stage virtual interview via MS Teams.

• Final stage interview: in-person at the organisation’s offices in Cambridge.

Disability Confident Employer

Cambridge University Press & Assessment is a Disability Confident (DC) employer that is committed to equality and inclusion, ensuring the recruitment process is accessible to all.

The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role.

In instances where interviewing all qualifying candidates is not practicable and/or appropriate, the organisation prioritises those who best meet the minimum criteria, as it would for applicants who do not have a disability or long-term health condition.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform Cambridge University Press & Assessment via the online application form.

The organisation will do its best to accommodate your needs.

Background Checks and Application Information

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Cambridge University Press & Assessment is committed to an equitable recruitment process.

As such, applications must be submitted via the organisation’s official online application procedure.

Please refrain from sending your CV directly to the organisation’s recruiters.

If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why Join Cambridge University Press & Assessment?

Joining Cambridge University Press & Assessment is your opportunity to pursue potential.

You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world.

Sharing the organisation’s mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where staff learn continuously to improve together.

The organisation welcomes applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

Cambridge University Press & Assessment believes better outcomes come through diversity of thought, background and approach.

The organisation welcomes applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.