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Job Summary
Please note this vacancy may close early subject to the number of applications received. Please ensure you complete your application at your earliest convenience.
As a Health Care Support Worker (HCSW), you will support clients in their home environment and in the community, as part of a multi-disciplinary team and under the direction of a mental health professional.
The post holder will deliver support to clients with mental health needs in the community and will promote the recovery model as part of their daily duties through rehabilitation under the supervision and direction of a mental health practitioner.
Job Details
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Employer: Powys Teaching Health Board
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Job Title: Healthcare Support Worker
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Location: United Kingdom
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Salary: £26,813 to £27,890 a year
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Job Type: Full-time
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Closing Date: 04 November 2026
Main Duties of the Job
An exciting opportunity for a health care support worker within the CMHT Adult team based in Bronllys Hospital.
Powys Teaching Health Board is looking for an enthusiastic and motivated individual who has excellent communication skills and is able to work confidently with patients with mental health issues within their own homes.
The successful candidate will be able to work closely as part of a team and will need the ability to travel between sites in a timely manner.
About Powys Teaching Health Board
Being the smallest Health Board in Wales means that employees won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to its varied and diverse portfolio of community-based services.
Together, the Health Board can continue to make a real difference to patients and build on its unrivalled reputation.
As a supportive and progressive employer, Powys Teaching Health Board actively encourages employees to carve out a career through a range of development pathways.
The Health Board is also situated in one of the most beautiful rural counties in Britain, let alone Wales. Achieving a healthy ‘life work’ balance is essential, and something the Health Board recognises by prioritising employee well-being.
To start your journey with Powys Teaching Health Board, and to learn more about what the Health Board can offer, visit: https://pthb.nhs.wales/working-for-us/.
There you will find information about the Health Board’s benefits and values, read staff experiences and learn more about what the county has to offer.
Job Description
You will be able to find a full Job Description and Person Specification attached within the supporting documents or click Apply now to view in Trac.
Powys Teaching Health Board would particularly welcome applications from Welsh speakers. However, even if you don’t speak any Welsh or want to develop your skills, the Health Board will support you with training.
Person Specification
Qualifications/Knowledge
Essential
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NVQ Level 3 qualification in a health care related subject OR equivalent experience and can evidence work-based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and work-based training/short courses.
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Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
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Knowledge of relevant policies and procedures within a healthcare setting e.g. the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality e.g. General Data Protection Regulations (GDPR).
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Complete certified/accredited physical intervention training e.g. Prevention & Management of Violence and Aggression (PMVA) during induction.
Desirable
– Certified/accredited physical intervention training e.g. Prevention and Management of Violence and Aggression (PMVA).
Experience
Essential
– Experience of working within a relevant health or social care environment, providing direct patient care.
Desirable
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Experience of working with patient groups relevant to area of practice.
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Experience of working within the NHS.
Skills and Attributes
Essential
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Good communication skills – verbal, non-verbal and written, with the ability to convey information clearly and sensitively.
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Ability to work with minimum supervision to a high standard.
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Ability to keep calm in stressful situations.
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Ability to demonstrate a caring and compassionate approach.
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Organisational skills, with the ability to plan and prioritise own and others workload efficiently.
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Ability to use technology to undertake the role e.g. Microsoft Office, virtual platforms such as TEAMS.
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Physically able to carry out duties of the role e.g. lifting, assisting with mobility, implementing restraint (if required) and performing other manual tasks.
Desirable
– Some ability to speak, read and/or write Welsh, or an eagerness to learn.
Other
Essential
– Ability to work a range of shift patterns.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
For further information, visit the UK Visas and Immigration website.
From 6 April 2017, Skilled Worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years.
Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found under Criminal records checks for overseas applicants.
How to Apply
If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.