Employer: UK Health Security Agency
Job Title: Data Entry Clerk
Location: London, United Kingdom
Salary: £29,613 to £30,266 per annum
Job Type: Part-time & Full-time
Closing Date: 05 January 2026
Job Summary
UK Health Security Agency is recruiting for a Data Entry Clerk within the Drugs and Infections Team. The post holder will be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties.
Main Duties of the Job
The job purpose is to work collaboratively with all members of the Directorate to provide an accurate and effective administrative support service. In particular, the role will involve data entry and processing of data collected in epidemiological studies including the Unlinked Anonymous Monitoring Survey of People Who Inject Drugs.
About UK Health Security Agency
UK Health Security Agency prides itself as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in the workforce.
UKHSA ethos is to be an inclusive organisation for all staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of the workforce and wider communities. This is achieved through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit the careers site for more information: https://gov.uk/ukhsa/careers
Job Description
Job Responsibilities
Your duties will include:
Administrative Tasks
Provide flexible administrative support in-line with emerging priorities/challenges and during periods of capacity pressure. This will include a reciprocal arrangement to contribute to office cover during absence of other administrative team members, where appropriate to the post holders grade. In addition, staff will become familiar with the other duties of other teams in order to facilitate business continuity during times of emergencies or other pressures.
Undertake general office duties as necessary, i.e. photocopying, post and organising stock.
Assist with the packing and postage of survey supplies and vouchers.
Deal with telephone enquiries and other communications.
Assist with the dissemination and/or collation of information/returns for business operations in a timely manner.
Liaise with multi-disciplinary colleagues across UKHSA.
Financial Tasks / Management of Resources
The post holder may be responsible for managing stock e.g. stationery and/or survey supplies.
Liaise with the team EO to administer basic financial transactions on UKHSA systems, i.e. place orders and receipt goods/services on the MAPs financial system.
Information Management / Information Governance
Contribute to office systems and the overall efficiency of the directorate/Centre, i.e. maintaining contact databases, post, filing, and archiving duties.
Develop and maintain efficient filing systems (paper format and electronic), including contributing to efficient maintenance of electronic data files.
Data processing and inputting onto databases and case management/surveillance systems.
Adhere to office security systems, legislation, clinical governance and security of information at all times.
Assist in the effective use and maintenance of the office environment and systems and support the introduction of, and working with, systems to manage these effectively. This may include organising comprehensive filing systems and updating and maintaining spreadsheets in Excel.
Other Responsibilities
In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures. A full list of these are available on UKHSA Pulse and form part of the employment contract.
All staff will adhere to the UKHSA People Charter actively demonstrating the positive behaviours.
The role holder may be expected to support corporate service activity as set out in the UKHSA Corporate Services Standard Tasks document.
As a Category 1 responder under the Civil Contingencies Act 2004, UK Health Security Agency has a set of civil protection responsibilities which must be fulfilled in the response to any emergency or major incident. Staff may be asked to contribute to the preparedness for and response to major incidents and emergencies (as defined in the UKHSA Concept of Operations) as required.
This is not an exhaustive list.
Professional Development
Identify, discuss and action own professional performance and training / development needs with the line manager through appraisal / individual development plan. Attending internal / external training events.
Participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training.
Key Working Relationships
The post holder will develop effective working relationships and communicate regularly either by phone, email or face to face with a wide range of individuals including clinical and non-clinical staff, scientists, laboratory staff, managers and corporate team staff for example, HR or Payroll. The post holder may make or receive phone calls to/from stakeholders and/or from members of the public.
Role Criteria
Essential Role Criteria
Two or more GCSEs including English and Maths or equivalent qualification / or equivalent experience in a similar data entry role
Experience in using Microsoft Office software i.e. Word, Excel and Outlook
Good literacy and numeracy skills
Use an appropriate method of communication for each person such as an email, telephone call or face-to-face, taking into consideration their individual needs
Follow the relevant policies, procedures and rules that apply to the job
Ability to be flexible and adaptable whilst working in a busy office
Commitment and ability to learn new skills
You are inquisitive, you seek out new information and look for new ways to develop yourself
You work well as part of a team and strive to ensure the team pulls together and is effective
An understanding of and commitment to equality of opportunity and good working relationships
Understand that bullying, harassment and discrimination are unacceptable
Desirable Role Criteria
Previous experience working in an office and/or reception environment
Understanding of data protection legislation
Show customers where to access relevant information and support that will help them to use services more effectively
Ability to cope with uncertainty and change
Selection Process
This vacancy will be assessed using a competency-based framework which will assess qualifications, knowledge and experience and/or skills and abilities outlined in the essential criteria.
Stage 1: Application & Sift
Applicants will be required to complete an application form and will be assessed on the listed essential criteria, in the form of:
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An application form (Employer/Activity history section on the application)
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A 750 word supporting statement
This should outline how skills, experience, and knowledge provide evidence of suitability for the role, with reference to the essential criteria.
CV uploads are not permitted. The application form must be completed in as much detail as possible. CVs should not be emailed.
The application form and supporting statement will be marked together.
Longlisting:
Meets all essential criteria
Meets some essential criteria
Meets no essential criteria
Only those meeting all essential criteria will be taken through to shortlisting.
Shortlisting:
Experience in using Microsoft Office software (i.e. Word, Excel and Outlook)
Desirable criteria may be used in the event of a large number of applications
Please do not exceed 750 words. Words over this limit will not be considered.
Feedback will not be provided at this stage.
Stage 2: Interview
Applicants will be invited to a face to face interview. In exceptional circumstances, a remote interview may be offered.
Knowledge, experience, skills and abilities will be tested at interview.
Interviews will be held week commencing xxxxx. These dates are subject to change.
Once the job has closed, the advert will no longer be available.
Location & Working Arrangements
This role is offered as hybrid working based at the Scientific Campus in Colindale.
UK Health Security Agency offers flexible working opportunities and operates a hybrid working model where business needs allow. Hybrid workers are expected to spend a minimum of 60% of contractual working hours (approximately 3 days a week pro rata, averaged over a month) in Colindale.
Eligibility Criteria
External – Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Security Clearance
Successful candidates must pass a disclosure and barring security check and meet Counter Terrorism Check (CTC) clearance requirements.
Applicants should normally have been resident in the United Kingdom for the last 3 years. UK residency less than the outlined period may not necessarily bar national security vetting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
From 6 April 2017, skilled worker applicants must present a criminal record certificate from each country resided in for 12 months or more in the past 10 years. Adult dependants are also subject to this requirement.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.
