Employer: Nottingham University Hospitals NHS Trusts
Job Title: Business Systems Manager
Location: Nottingham, United Kingdom
Salary: £47,810 to £54,710 per annum
Job Type: Full-time
Closing Date: 11 January 2026
Job Summary
The Business Systems Manager is an exciting new role to lead the development and management of corporate systems, driving reporting and impactful dashboards.
At the core of the role is Zoho One, supporting CRM, PMO, analytics, and more. The role focuses on maximising its potential, harmonising data, and exploring innovative tools such as AI and population health systems to optimise functionality and boost productivity.
Strong data and analytics expertise is essential to deliver business intelligence and assurance reporting. Acting as a catalyst for change, the role engages stakeholders, collaborates across the Health Innovation Network, and liaises with the Zoho One partner for system development.
This role is offered on a 12-month fixed-term or secondment basis due to HIEM only receiving funding year on year. Prior line manager approval is required for secondment consideration.
Interviews, including a short test, will be completed in person at offices in Nottingham during January 2025.
Main Duties of the Job
In this dynamic role, the Business Systems Manager will lead the design and optimisation of HIEM’s corporate systems with a strong focus on managing and enhancing Zoho One. The role contributes directly to shaping HIEM’s digital strategy and supports innovation through platforms such as Population Health, Office365, CoPilot, and other systems used by HIEM.
The role involves transforming data into actionable insights through the development of dashboards, assurance reports, and visualisations in collaboration with the Analytics Team.
Responsibilities include overseeing commissioner reporting, project metrics, and PMO processes, providing corporate oversight, and creating clear and compelling documentation for a range of audiences. The Business Systems Manager will act as the main point of contact with the Zoho One Partner for system configuration and improvements.
As the lead for Zoho One Working and Champions Groups, the role champions system optimisation and continuous improvement, ensuring technology supports efficiency and excellence across the organisation.
About the Organisation
HIEM is one of 15 Health Innovation Networks across England and operates as the innovation arm of the NHS.
HIEM brings together partners from across health and care, including the NHS, social care, public health, patients, research, the third sector, and industry, to identify, test, and spread new technologies and better ways of working.
HIEM supports the NHS by saving money, generating economic growth, empowering health and care staff, and improving patient lives.
The organisation works closely with health and care stakeholders to establish priorities and provide support. As part of a national network, HIEM imports evidenced solutions from other Health Innovation Network regions and exports successful East Midlands programmes nationally.
HIEM’s overarching aim is to make a difference for patients.
Further information is available in the “About Us” and “Join our Team” sections of the HIEM website.
Job Description
Job Responsibilities
Applicants should familiarise themselves with the Job Description and Person Specification attachments located within the supporting documents section of the advert, which provide a comprehensive overview of the role.
HIEM operates a hybrid working model, combining home and office working. The office is based in Nottingham, with in-person attendance required as directed by the line manager and for regular Town Hall meetings (approximately 2–4 per year). Travel across the East Midlands may also be required.
This role is offered as full-time, fixed-term or secondment and is subject to a six-month probationary period.
Person Specification
Training and Qualifications
Essential
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Working towards or educated to Master’s degree level or equivalent experience
Experience
Essential
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Experience of data analysis and data systems management
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Experience of reporting submissions to commissioners and Senior Management Teams
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Experience of engaging with multi-disciplinary teams to achieve successful outcomes
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Experience of training others to use software systems
Analytical and Judgement Skills
Essential
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Ability to provide and receive complex information and communicate effectively with stakeholders, including synthesising diverse data into key metrics to demonstrate outcomes and impact
General
Essential
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Demonstration of how the remaining elements of the person specification are met
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure must be submitted to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers requiring current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Further information is available via the UK Visas and Immigration website.
From 6 April 2017, Skilled Worker applicants applying for entry clearance into the UK must present a criminal record certificate from each country where they have lived continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants aged 18 or over are also subject to this requirement. Guidance is available under criminal records checks for overseas applicants.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.