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Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
Job Overview
- Job Type: Full-time
- Work Setting: Work from home
- Location: Remote (Global)
- Salary: $17.00 – $18.65 an hour
- Employer: Ensemble Health Partners
Responsibilities
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Answering patient questions regarding statements
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Posting guarantor payments
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Setting up payment plans within our policies
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Researching and resolving issues with accounts that have been identified by patients
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Reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening
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Communicating patient balances
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Meeting collection goals as set by department, and providing excellent customer service for all of our patients
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Must have knowledge of all areas of the Revenue Cycle. Communicate and partner with other areas of Ensemble and Revenue Cycle to resolve customer service issues
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Performs other duties as assigned.
Qualifications
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Customer Service and Call Center experience preferred
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1-2 years experience in healthcare industry preferred
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Minimum Education: High School Diploma or GED
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Certifications: CRCR within 9 months of hire.
Other Knowledge, Skills and Abilities
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Experience in physician and hospital operations
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Compliance and provider relations
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Critical Thinking
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Problem Resolution
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Ability to work in a remote work environment
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact
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