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We are seeking a reliable, detail-oriented Front Desk Receptionist to join our growing mental health practice. This is a fully remote position, ideal for someone who thrives in a fast-paced environment, enjoys helping others, and can confidently manage a high volume of calls while maintaining a warm and professional demeanor.
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Monday–Friday, 9:00 AM – 1:00 PM and 4:00 PM – 6:00 PM (EST)
This split shift allows for a mid-day break while ensuring coverage during our highest call volume hours. Candidates must be available for both shifts.
Job Overview
- Job Types: Part-time, Full-time
- Work Setting: Work from home
- Location: Remote (Worldwide)
- Salary: $19 – $24 an hour
- Employer: Darien Wellness
Responsibilities
- Manage and handle multiple phone lines with efficiency and professionalism
- Schedule appointments and assist clients with general inquiries
- Follow up on client leads and ensure timely communication
- Perform billing support tasks, including accounts receivable and payment collection
- Maintain accurate client records and documentation
- Provide exceptional customer service to clients, providers, and team members
Qualifications
- Minimum of 2 years of experience in a fast-paced, high call volume environment
- Proven track record of handling multiple phone lines
- Strong critical thinking and problem-solving skills
- Experience with billing and accounts receivable preferred
- Excellent communication and organizational skills
- No degree required
Requirements
- Someone proactive, dependable, and detail-oriented
- A team player who can also work independently in a remote setting
- A compassionate and professional presence when interacting with clients
- Strong ability to stay organized and responsive while working from home
FOR MORE REMOTE JOB OPPORTUNITIES FOLLOW OUR TELEGRAM CHANNEL
APPLY FOR THIS POSITION
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