Employer: Cambridge University Press & Assessment
Job Title: Experience Designer
Location: Cambridge, UK – Hybrid (min. 2 days per week in the office)
Salary: £39,900 – £51,900 per year
Contract: Fixed-term (18 months)
Hours: Full time, 35 hours per week
Closing Date: 22 June 2026
Job Overview
As an Experience Designer, you’ll be the driving force in an innovative team that is always exploring new ways to transform the design of learning and assessment experiences for customers globally.
Cambridge University Press & Assessment is a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
Cambridge University Press & Assessment is trusted by learners, academics and institutions all over the world, and this is an exciting opportunity to join a passionate team of experience and service designers helping to make a difference to the people served.
About the Role
You’ll lead on design projects, working alongside colleagues in the Experience & Service Design team and in collaboration with global cross-functional teams.
You’ll help to champion customer experience, designing experiences to support the continued development and growth of new and established products and services for the English Product Group.
Additional Responsibilities and Accountabilities
- Initiating, planning and executing design activities to provide deliverables from concept to implementation stages
- Leading user experience research projects, identifying and acting on findings
- Establishing and managing stakeholder relationships to ensure alignment of solutions with business strategies
- Demonstrating a human-centred design approach in all aspects of work
- Contributing to the development of a highly collaborative and effective design team, aligning to and promoting strategy
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40–60% of their time collaborating and connecting face-to-face at their dedicated location.
Aside from hybrid principles, other flexible working requests will be considered from the first day of employment, including adjustments due to disability or long-term health conditions.
About You
You enjoy solving design problems, putting the user at the heart of what you do to deliver delightful and intuitive experiences.
You are highly collaborative and committed to helping others.
Experience Required
- Leading complex experience and service design projects, designing digital solutions
- Organising your time effectively to deliver work within agreed timeframes
- Working with unknowns, making recommendations and decisions to inform experiences
- Presenting and communicating work clearly to cross-functional teams and senior stakeholders
- Building strong relationships and managing stakeholders, fostering an inclusive environment
This is an opportunity to join a growing design team and develop skills in designing learning and assessment products and services.
Applicants are required to include a link to a portfolio in the covering letter.
Desirable Criteria
- Working in an Agile/Scrum environment
- Relevant UX training and certification
- Experience working in distributed and multi-cultural teams
For a detailed job description, please refer to the link at the bottom of the advert on the careers site.
Sponsorship Information
Cambridge University Press & Assessment is an approved UK employer for sponsorship of eligible roles under the Skilled Worker visa route.
Please refer to the gov.uk website for eligibility guidance.
Rewards and Benefits
- 28 days annual leave plus bank holidays
- Private medical and Permanent Health Insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4 x annual salary
- Green travel schemes
Recruitment Process
The closing date for applications is 22 June 2026. Applications will be reviewed on an ongoing basis.
Shortlisted candidates can expect interviews from the week commencing 30 June 2026.
Interview Stages
- First stage virtual interview via MS Teams
- Final stage interview in-person at Cambridge offices
Reasonable adjustments are available during the recruitment process for candidates with disabilities or long-term health conditions.
Successful applicants will be subject to background checks including DBS due to working in a regulated industry.
Applications must be submitted via the official online application system.
Equality, Diversity and Inclusion
Cambridge University Press & Assessment is committed to equitable recruitment and an inclusive hiring process.
Applications are welcomed from all backgrounds regardless of age, disability, ethnicity, gender identity, religion, or social background.
The organisation values diversity of thought, background and approach, and actively seeks to employ people from a wide range of communities.
Why Join Cambridge University Press & Assessment
Joining Cambridge University Press & Assessment is an opportunity to pursue potential.
You will be part of a collaborative team working to serve students, teachers and researchers globally, contributing to meaningful impact on society.
The organisation promotes continuous learning, inclusion, and innovation in a supportive environment.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.