Job Overview

• Job type: Full time/ Part time
• Work setting: Work from home
• Location: Remote (Worldwide)
• Salary: Competitive pay
• Employer: LeoLabs

Responsibilities 

Pre-Sales & Strategic Engagement

• Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses
• Translate mission needs into operational use cases and solution frameworks
• Represent LeoLabs in customer meetings, industry events, and regional forums 

Customer Operations & Enablement

• Lead onboarding, structured training, and operational readiness programs
• Serve as the primary operational point of contact for APAC customers
• Define success metrics and monitor adoption and usage
• Provide operational leadership during exercises or critical events 

Cross-Functional Collaboration

• Work closely with Product and Engineering to represent customer requirements
• Develop playbooks and improve operational processes across the customer lifecycle 

Requirements

• 10+ years in military operations, defense, space operations, or complex technical environments
• Candidates must be based in the APAC region 
• Experience in customer-facing roles supporting government or enterprise stakeholders
• Strong operational planning and execution skills
• Ability to support both business development and post-sale execution

Preferred

• Experience in space, aerospace, or national defense organizations
• Familiarity with SaaS platforms or technical solution design
• Experience supporting proposals or technical pre-sales efforts 

Perks and Benefits

• Global workforce: flexible remote/hybrid opportunities
• Work on complex, meaningful missions with real-world impact
• Unlimited paid time off for most roles
• Competitive salary and equity packages
• Comprehensive health, dental, and vision coverage
• Access to the forefront of commercial space operations and defense innovation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or status as a protected veteran.

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