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Employer: Imperial College Healthcare NHS Trust
Job Title: Business Manager
Location: London, United Kingdom
Salary: £66,274 to £73,496 a year
Job Type: Full-time
Closing Date: 16 September 2026
Job Summary
The Business Manager will report to the General Manager or Deputy General Manager and provide appropriate support to the Deputy General Manager, General Manager, Head Of Specialties and the Clinical Director in the delivery of all operational functions of the directorate.
This will include overseeing the administrative functions within the department, ensuring all key performance targets are met, and Standard Operating Procedures are adhered to.
The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management.
The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. These roles will lead on the project management of the cost reduction programmes and organisational change.
Main Duties of the Job
- Responsible for overall operational management of the specialities aligned to the division and Trust strategic objectives and relevant business plans.
- Responsible for the delivery of internal and external performance targets relevant to each speciality and to support the DGM in achieving in any relevant service changes to achieve service change as appropriate.
- Identify opportunities and develop plans for service redesign with the GM and CD, utilising project management improvement techniques in line with the Trust corporate strategy.
- Participate appropriately in the development and implementation of the division’s annual business plans which supports the overall strategy of the Trust.
- Monitor financial activity against SLA.
- Take responsibility for delivering cost reduction programmes in discussion with the finance business partner.
- Responsible for ensuring data is provided regularly in a standard format which can be used without additional analysis for all elements of the business (e.g. routine business decision making, monthly performance reviews, business planning, strategic planning, etc).
- Line manage, coach and develop staff.
- Responsible for policy implementation related to Own areas Of service development.
- Provide management cover Of Other specialties within the division where necessary.
About Imperial College Healthcare NHS Trust
At Imperial College Healthcare, employees can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living the values – expert, kind, collaborative and aspirational. Employees will get an experience like no other and will fast forward their career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Optional benefits include Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Imperial College Healthcare NHS Trust is committed to equal opportunities and improving the working lives of staff and will consider applications to work flexibly, part time or job share. Please talk to Imperial College Healthcare NHS Trust at interview.
Environmental Sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities.
The Trust is also committed to reducing its impact on the environment by reducing greenhouse gas emissions to Net Zero by 2045.
All employees have a role to play, and the Trust has an active green network that supports staff to act in ways that ensures that services are efficient, sustainable and reduce the impact on the environment.
www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Job Description
Job Responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education / Qualifications
Essential
- Post graduate education or equivalent experience in an area relevant to service improvement.
- Evidence of significant personal development through formal courses and/or experience.
Desirable
- Prince 2 or other Project Management qualification.
Experience
Essential
- Experience of operational and staff management in the NHS.
- Track record of success in delivering change and project management.
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues.
- Budget management experience.
- Experience of dealing with conflict and working with colleagues to agree remedial action as required.
- Experience of writing complex business and project plans with evidence of delivery.
- Experience of cost reduction delivery.
Desirable
- Project Management experience.
Skills, Knowledge and Abilities
Essential
- Ability to analyse and effectively present performance data and identify areas for improvement.
- Ability to problem solve and to develop solutions to issues.
- Excellent organisational skills and time management skills.
- Excellent written and verbal communication skills.
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff.
- Ability to influence and negotiate at a senior level within the division and wider trust.
- Comfortable with relevant IT software packages.
- Knowledge Of NHS contracting processes.
- Knowledge Of national NHS policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
How to Apply
If you’re interested in this role, visit the company’s official website for more information — click here to submit your application.