Employer: EMPIRE CONSULTING & CO
Job Title: Customer Service Representative
Location: Liverpool, United Kingdom
Salary: £13.00–£15.00 per hour
Job Type: Full-time & Part-time (Permanent)
Job Overview
EMPIRE CONSULTING & CO is seeking enthusiastic, motivated, and reliable individuals to join its growing team as Customer Service Representatives. This entry-level position is ideal for individuals looking to start a career in customer service, sales, or business operations.
No previous experience is required—only a positive attitude, strong communication skills, and a willingness to learn and grow. Comprehensive training will be provided.
Role Description
As a Customer Service Representative, you will act as the friendly and professional voice of EMPIRE CONSULTING & CO. The role involves supporting customers, resolving queries, and ensuring every interaction delivers a positive experience.
This position offers the chance to develop essential skills in communication, problem-solving, and relationship management while working in a supportive, team-oriented environment.
Key Responsibilities
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Handle customer inquiries via phone, email, or online platforms
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Provide accurate information and deliver excellent service
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Maintain customer records with high attention to detail
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Collaborate with internal teams to resolve issues efficiently
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Identify opportunities to enhance the customer experience
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Meet performance targets while contributing to team objectives
What EMPIRE CONSULTING & CO Offers
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Comprehensive training and mentoring – no experience needed
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Clear career progression into senior or management roles
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Professional development in communication and business operations
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Supportive team culture focused on collaboration and growth
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Long-term stability and opportunities for career advancement
Candidate Profile
The ideal candidate will be:
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Friendly, approachable, and confident in communication
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An excellent listener with attention to detail
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Organised and capable of multitasking effectively
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Reliable, proactive, and eager to learn
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Motivated by personal and professional growth
If you are passionate about helping people and delivering exceptional service, this role offers an excellent starting point for a fulfilling career.
Why Join EMPIRE CONSULTING & CO
This opportunity is more than just a job—it’s the beginning of a rewarding career path. Employees receive ongoing mentorship, valuable skill-building, and recognition for their efforts.
Whether you’re a recent graduate, school leaver, or starting a new career, EMPIRE CONSULTING & CO provides the tools and support needed to succeed.
Job Details
Job Types: Full-time, Part-time, Permanent
Pay: £13.00–£15.00 per hour
Benefits Include:
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Casual dress
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Company events
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Cycle to work scheme
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Employee discounts
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Flexitime
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Free parking
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Health & wellbeing programme
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Sick pay
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Store discount
Work Authorisation: United Kingdom (required)
Work Location: In person
How to Apply:
If you’re interested in this role, visit the official website for more information — click here to apply now.
