Employer: Accommodation for Students
Job Title: Customer Services Executive
Location: Remote (United Kingdom)
Salary: £26,000.00–£28,500.00 per year
Job Type: Full-time, Permanent
Job Overview
Accommodation for Students is one of the UK’s leading student accommodation platforms. Since launching in 2000, the company has spent 25 years helping students find the right place to live—and continues to expand following a successful year, with exciting growth plans for 2026.
This role requires a friendly, proactive Customer Services Executive who will support students as they search for accommodation. The position serves as the first point of contact for many users, ensuring fast, accurate and supportive guidance throughout their journey.
Key Responsibilities
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Manage and respond to customer enquiries using HubSpot
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Assist students in finding suitable accommodation options
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Guide students through the booking process to help them secure their ideal place
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Ensure all interactions are handled professionally, promptly and with care
About You
Accommodation for Students is looking for someone who:
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Has at least 1 year of relevant experience in a customer service or support role
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Is warm, patient and confident in dealing with a wide range of customers
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Is comfortable using digital tools, especially CRM platforms such as HubSpot
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Has excellent communication and problem-solving skills
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Is organised, motivated and thrives in a remote-first environment
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Enjoys helping others and delivers service with empathy and clarity
What the Company Offers
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A close-knit, collaborative team with a strong culture
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Remote working with monthly in-person meet-ups
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Annual team trip abroad
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This year’s trip: Oslo
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Past trips: Milan, Lisbon, Hamburg, Reykjavik
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Company pension
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Work-from-home setup
Salary
Pay: £26,000.00–£28,500.00 per year
Work Location
Remote (United Kingdom)
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.