Customer Service Assistant At NEW WAVE GROUP LTD

Employer: NEW WAVE GROUP LTD
Job Title: Customer Service Assistant
Location: Manchester, United Kingdom
Salary: £14.00–£15.00 per hour
Job Type: Part-time & Full-time

Start Your Career in Customer Service

Start your career in customer service with full training and real progression.

NEW WAVE GROUP LTD is recruiting Customer Service Assistants to join the Manchester-based team. This is an excellent opportunity for motivated individuals looking to build communication, problem-solving, and customer engagement skills in a professional, fast-paced environment.

No experience required. NEW WAVE GROUP LTD offers full paid training, structured onboarding, and ongoing support from day one.

The Role

As a Customer Service Assistant, the role involves supporting customers, representing the brand professionally, and contributing to overall service and performance standards.

Key Responsibilities

• Assisting customers with enquiries in a professional and positive manner

• Providing accurate information about products and services

• Supporting customer satisfaction and retention goals

• Handling interactions with confidence and care

• Working collaboratively within a customer-focused team

• Learning customer service, communication, and service excellence skills

• Maintaining high standards of professionalism at all times

Who This Role Is For

This is an entry-level customer service role. NEW WAVE GROUP LTD values attitude, reliability, and communication skills.

• Strong verbal and written communication skills

• Friendly, approachable, and confident personality

• Customer-focused mindset

• Willingness to learn and develop professionally

• Reliable, punctual, and well-organised

• Available for full-time, on-site work in Manchester

What You’ll Get

• Full paid training – no experience required

• Immediate start available

• Flexible working hours (Monday–Friday)

• Supportive team environment with ongoing coaching

• Clear progression opportunities into senior customer service, sales, or leadership roles

• Transferable skills applicable across multiple industries

• Long-term career development and stability

Why Join NEW WAVE GROUP LTD?

This role is ideal for individuals who enjoy helping others, working in team environments, and developing valuable professional skills. The position offers real experience, confidence-building, and support in a company that values growth and performance.

Employment Details

Job Types: Full-time, Part-time, Permanent
Pay: £14.00–£15.00 per hour

Benefits

• Company pension

• Employee discount

• On-site parking

Work Authorisation & Location

Work authorisation: United Kingdom (required)
Work Location: In person

How to Apply

If you’re interested in this role, visit the official website for more information — click here to apply now.