Job Summary
Wellbrook Medical Centre is recruiting a motivated, enthusiastic, and forward-thinking Operational Manager following the promotion of the current post-holder. This is a senior and highly responsible management role within a busy but friendly GP practice.
The Operational Manager is responsible for overseeing the day-to-day operational running of the practice, working on behalf of the Practice Manager and GP Partners. The role includes providing operational leadership, managing staff, and ensuring efficient systems and processes across the practice.
The successful candidate will also provide essential support to the Practice Manager and deputise during periods of absence. Line management responsibility for the data and administration team forms a key part of this role, alongside close collaboration with the Reception Manager.
Job Overview
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Job Title: Operational Manager
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Employer: Wellbrook Medical Centre
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Location: United Kingdom
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Salary: £39,017 to £46,982 per year
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Job Type: Full-time
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Visa Sponsorship: Skilled Worker sponsorship available
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Closing Date: 25 January 2026
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Interview Date: 11 February 2026
Key Responsibilities
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Oversee the day-to-day operational management of the GP practice
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Manage clinical cover arrangements and payroll
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Lead on IT-related matters, ensuring data integrity and accurate reporting
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Maintain the integrity of the clinical database
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Provide practical and operational support to the Practice Manager
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Act as deputy to the Practice Manager when required
Further details are available in the attached Job Description and Person Specification.
About Wellbrook Medical Centre
Wellbrook Medical Centre is a CQC Outstanding-rated GP practice with a strong reputation for high-quality patient care and professional excellence.
Practice Highlights
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CQC Outstanding practice
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Large, friendly multidisciplinary team including:
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GPs
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Advanced Clinical Practitioners (ACP)
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Physician Associates
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Clinical Pharmacists
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Nursing team
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Excellent operational and reception management support
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Experienced non-clinical, administrative, secretarial, and reception teams
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High QOF achievement
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SystmOne / TPP practice
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Approved training practice and medical student teaching practice
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Strong working relationships with the local Primary Care Network (PCN)
Working Environment and Location
Wellbrook Medical Centre is a progressive and supportive workplace that prioritises both excellent patient care and work-life balance. The practice actively promotes patient education and self-management of minor illnesses and chronic conditions.
Teamwork within the practice is strong, staff relationships are positive, and staff turnover is low. Employees tend to remain long-term, reflecting a supportive and engaging working environment that encourages professional growth and development.
The practice operates from purpose-built premises in Hilton village, approximately 15 minutes south of Derby, with ample free parking for both staff and patients.
Person Specification
Essential Qualifications
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Five GCSEs/O Levels (or equivalent), including Mathematics and English Language at Grade C or above
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Demonstrable numeracy skills with the ability to manage complex financial tasks
Essential Skills and Experience
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Excellent IT and word-processing skills
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Strong working knowledge of Microsoft Word, Excel, and Outlook
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Ability to manage, interpret, and present data in reports and spreadsheets
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Excellent telephone and interpersonal communication skills
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Ability to work independently and prioritise workload effectively
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Ability to work accurately under pressure and meet deadlines
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Professional and assertive handling of conflict situations
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Strong planning, problem-solving, and teamwork skills
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High levels of resilience and flexibility
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Willingness to work occasional evenings and weekends
Desirable Experience and Attributes
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Management or supervisory experience
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TPP SystmOne experience, including reporting
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Primary care experience
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Experience with QOF, Enhanced Services, and PCN services
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Previous NHS experience
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Payroll experience
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Management training
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A-level or degree-level education, preferably including Mathematics
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Background in IT or finance-related roles
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Experience delivering staff training and appraisals
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Evidence of recent personal or professional development
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Audit or service review experience
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Experience with CQC inspections
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Health and safety training or knowledge
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Full UK driving licence
Disclosure and Barring Service (DBS) Check
This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (DBS) check will be required to identify any previous criminal convictions.
Skilled Worker Visa Sponsorship
Applications are welcome from candidates who require Skilled Worker visa sponsorship to work in the UK. Sponsored applicants will be considered alongside all other candidates.
Applicants applying for UK entry clearance must provide a criminal record certificate from each country where they have lived for 12 months or more (continuously or cumulatively) within the past 10 years. This requirement also applies to adult dependants aged 18 and over.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.