Customer Service Representative – Goldfein Claims Management

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About Us

Goldfein, LLC is a nationwide leader in automated services providing cutting-edge data, technology, services, and solutions. Our fast-paced, hardworking teams are dedicated to giving our clients top-notch service as our highest priority.

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Job Overview

  • Job Types: Part-time, Full-time
  • Work Setting: Work from home
  • Location: Remote (Global)
  • Salary: $18 – $20 per hour
  • Employer: Goldfein Claims Management

The Opportunity

  • Opportunities for learning, growth, and advancement
  • Comprehensive new hire training included
  • Benefits include medical, dental, vision, and 401k matching
  • Cutting edge technology
  • Fast-paced, fun, and innovative working environment
  • Fully remote position
  • Set hours: Monday-Friday 8:00-5:00 EST

Skills & Qualifications

Goldfein, LLC offers different claims positions to allow you to gain valuable knowledge and skills without requiring previous industry experience.

  • Strong verbal and written communication skills
  • Meticulous attention to detail
  • Highly organized, reliable, and self-motivated.
  • Ability to thrive in a collaborative, high-volume, fast paced work environment

Responsibilities

Areas of contribution may include, but are not limited to:

  • Handle high inbound call volume while navigating multiple systems at a time
  • Professionally communicate through phone and email to assist and educate customers throughout the claim process, and de-escalate as needed
  • Use problem solving and critical thinking to assist customers efficiently and effectively
  • Maintain adaptability, flexibility, and an eagerness to learn
  • Contribute to a collaborative, high volume, fast-paced environment
  • Meet and exceed expectations through being detail-oriented, organized, reliable, and self-motivated

What You Can Expect

We offer a holistic training program and consider candidates of various backgrounds. As an employee, you will be provided with resources, tools and guidance to set you up for success.

Requirements

  • The selected candidate must successfully complete a background check, conducted in accordance with local law/regulations, before beginning work.
  • Employment verification through E-Verify.
  • Candidates must have their own computer/laptop with minimum specs of 8gb RAM, i5, 2.50 GHz, Windows 10 or higher, dual monitors, headset, high-speed internet, and a webcam

APPLY FOR THIS POSITION

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