As we scale, we’re focused on improving how work gets done across operations and service delivery. AI will play a key role in reducing manual effort, improving decision making, and driving more consistent outcomes across these workflows. FreedomCare is a healthcare organization operating in a highly regulated environment, how we design and apply AI must also align with compliance, accuracy, and auditability requirements. We’re looking for a highly technical individual contributor to own how AI is applied across the business.
The AI Prompt Engineer will focus on designing, building and optimizing prompts, agents and AI driven workflows implemented at the company. You will work across teams to integrate AI into real business processes to streamline processes, improve output quality, and reduce operational friction. This hands-on role is expected to both build and improve solutions.
Job Overview
- Job Types: Part-time, Full-time
- Work Setting: Work from home
- Location: Remote (Worldwide)
- Salary: (USD) $48 an hour
- Employer: FreedomCare
Responsibilities
Apply AI to Core Business Workflows
- Identify and implement AI solutions across key areas
- Improve how teams handle high volume, repetitive tasks by embedding AI into existing processes
- Partner with business leaders to prioritize and solve operational bottlenecks
Prompt Engineering & AI Optimization
- Design, test and refine prompts to drive accurate, consistent, and high-quality outputs from AI systems
- Build and optimize AI agents and copilots used by internal teams
- Analyze output quality and continuously iterate to improve performance, reliability, and alignment with business needs
Build & Integrate Solutions
- Develop tools, automations and systems to support AI-driven workflows
- Integrate AI into existing platforms and tools using APIs and scripting
- Connect data sources and systems to enable end-to-end automation
Drive Measurable Impact
- Define and track metrics to evaluate AI output quality and workflow performance (i.e. turnaround time, accuracy, throughout and team efficiency)
- Analyze results to identify gaps and continuously improve prompts, agents and workflows
- Quantify impact of AI solutions and communicate results to stakeholders
- Ensure solutions are scalable, reliable, and aligned with compliance requirements
Enable Adoption Across Teams
- Partner closely with cross-functional teams to effectively implement solutions
- Train teams on how to use AI tools and embed them into daily workflows
- Document best practices and standardize how AI is used across the business
Qualifications
- 5+ years of experience in software engineering, automation or technical solution roles
- Hands-on experience applying AI or LLMs to real world workflows (not just experimentation)
- Strong technical skills (Python, APIs, scripting, system integrations)
- Experience building internal tools, automations, or workflow solutions
- Ability to analyze outputs systematically improve performance
- Experience working with high-volume operations
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
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