Job Overview

• Job type: Full time
• Work setting: Work from home
• Location: Remote (Worldwide)
• Salary: $85,000 – $95,000 USD
• Employer: Daybreak Health

Responsibilities

• Lead district onboarding, staff activation, and dashboard training
• Troubleshoot account access, referral submissions, and scope questions, with white-glove support for strategic districts
• Run staff trainings and info sessions that get people genuinely bought in
• Build training capacity models across your cohort so you can flag capacity risk before it turns into a launch delay
• Set the support and engagement strategy per district, with real autonomy to choose the approach
• Execute adoption campaigns: campus visits, email outreach, webinars, data-driven interventions
• Find creative ways to reach teachers and parents, not just counselors and admin
• Watch leading indicators like non-contributor district rates and escalate a rising rate as a structural signal, not a seasonal dip
• Turn district data into action, and keep your portfolio documented in shared tools so your work compounds for the team
• Use AI to build personalized training decks, campaigns, and district talk tracks, then apply your own judgment on context and tone
• Use AI to review activation pacing and referral trend lines so you can spend more human time on the districts that need it
• Bring what you learn to weekly GTM meetings, where AI fluency is a shared practice rather than a personal hack

Skills

• District and campus onboarding and implementation
• Live training and facilitation for adult learners
• Adoption and engagement campaign execution
• Project management across many concurrent launches
• Data analysis and simple modeling (capacity, pacing, funnel)
• Independent technical troubleshooting
• Practical AI fluency for drafting, analysis, and pattern-spotting
• Cross-functional collaboration
• Strong written and verbal communication
• Documentation in shared tools (Notion, Google Docs and Slides)

Who thrives here

• Great communicator and idea generator
• Natural problem-solver who figures things out without being handed the answer
• Connects dots across teams, products, and initiatives
• Knows when to jump in and help and when to hold people accountable
• Takes pride in support so fast and pleasant it creates champions
• Scrappy and adaptable, comfortable in constant startup change
• Sees AI as a way to do more of the job well, not a shortcut around the judgment parts

Requirements

Must-haves

• Experience in EdTech, education, or healthcare partnerships, product support, and enablement
• K-12 background
• Track record driving adoption at scale, think 100+ customers and thousands of end users
• Strong project management across multiple launches at different phases
• Tech savvy: picks up new systems fast, troubleshoots independently, uses AI tools daily
• Exceptional organization across deadlines and deliverables
• Self-starter who sees what needs to happen and makes it happen
• Strong written and verbal communication
• Comfortable turning data into insight, including building simple models

Nice-to-haves

• Experience with mental health or SEL products
• Previous work inside a K-12 district or on a campus
• Salesforce or similar CRM experience