Receptionist/Admin Clerk At Manchester University NHS Foundation Trust

Job Summary

You will need to be highly organised and have excellent communication and customer service skills. You will provide a complete range of reception and administrative services including data input. You will liaise with all levels of clinical and administrative staff and welcome all parents, carers and visitors to the ward.

The role is varied and challenging. You must enjoy working with the general public and be a team player. You will be able to use your own initiative, be flexible and able to prioritise your workload. A conscientious and pro-active approach is key to this role as well as a friendly personality and a mature and confident outlook.

Job Details

• Employer: Manchester University NHS Foundation Trust

• Job Title: Receptionist/Admin Clerk

• Location: Manchester, United Kingdom

• Salary: £25,272 a year

• Job Type: Part-time

• Closing Date: 16 November 2026

Main Duties of the Job

• Greet parents and visitors to ward, directing them as appropriate.

• To provide a range of administrative and clerical duties to the Neonatal Unit.

• To be responsible for the maintenance/updating of patients’ records on the Trusts’ Electronic Patient Record HIVE system always ensuring accuracy of details.

• Data collation for reports and submission.

• Be proactive with Security on the unit.

About Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and the Oxford Road Campus in Manchester is the largest health academic campus in Europe.

With 10 hospitals and a wide range of community services, the Trust cares for over 1 million people every year, and its team of over 30,000 people is at the heart of everything it does.

You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. The Trust believes that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You’ll find that the Trust is committed to helping you grow – whether you want to develop new skills, progress in your career, or simply make a difference in your community. The Trust offers equal opportunities for everyone, and will support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of the Trust.

Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.

At MFT we’re All Here For You – every step of the way. Join us today.

Job Description

Job Responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, the Trust invites you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who the Trust is, what it stands for, how it rewards and supports you, and the many ways it cares for you as you care for others.

Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing Vacancy Listings Early

The Trust welcomes applications from a wide range of backgrounds and experiences. To help manage applications fairly and give each one the time it deserves, adverts may close early if a high level of interest is received. Early applications are therefore encouraged.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across its workforce, ensuring its people are truly representative of the communities it serves.

All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.

As an inclusive employer, MFT is here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in Your Application

Manchester University NHS Foundation Trust is proud to be ALL HERE FOR YOU, for its patients, communities, and each other.

As part of its commitment to fairness, transparency, and personal integrity, the Trust asks all applicants to ensure that their job applications reflect their own experiences, skills, and motivations.

While AI tools can support spelling, grammar, or formatting, the Trust expects that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps the Trust get to know the real you and ensures that its recruitment process remains equitable and meaningful for everyone.

Thank you for helping the Trust uphold the values that make it a place where people belong, grow, and thrive. The Trust looks forward to receiving your application.

Disclosure and Barring Service (DBS) Check

As part of its commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps the Trust ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

• Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

• Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

• Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join the Trust, will be deducted from your salary within the first three months of employment.

If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Minimum Level C GSCE English & Mathematics or equivalent.

• Good standard of general education.

Desirable

– RSA Level 2 or NVQ Level or equivalent.

Knowledge and Experience

Essential

• Previous experience of working with office systems and procedures.

• Experience of working within a team and independently.

• Good level of written and spoken English.

Skills

Essential

• Clerical skills.

• Accuracy of typing.

• Telephone skills.

• Ability to present information in a clear and logical manner – both written and verbal.

• Ability to demonstrate organisational skills including time management, prioritisation and the ability to complete a task.

• Ability to numerate: Stock keeping Time keeping.

• To comprehend and work within the Trusts policies of data protection, confidentiality, equal opportunities and Health and Safety to meet the differing needs of patients.

• Awareness of cultural diversity.

Desirable

– Custom er Service Course.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.