Remote Executive Assistant – Helper Heroes

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We are seeking an exceptionally organized, structured, and highly proficient Executive Virtual Assistant to provide strategic, high-level support to a multi-business CEO in the homecare sector. This role requires an individual who can operate with maturity, independent judgment, and precision. The ideal candidate will be a structured thinker capable of simplifying complex operational data into concise, logical executive summaries. This is not a simple administrative support role; it requires executive-level communication strength and advanced systems proficiency.

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Job Overview

  • Job Types: Part-time, Full-time
  • Workspace: Work from home
  • Location: Remote (Worldwide)
  • Salary: (USD) $6.50 an hour
  • Employer: Helper Heroes

Responsibilities

Executive Communication & Judgment

  • Manage and organize the executive’s inbox with a high degree of discretion and professionalism.
  • Draft polished, professional email responses with advanced grammar and an executive-level tone.
  • Provide clear, concise, and structured reporting.
  • Confidently and professionally ask clarifying questions when direction or instructions are incomplete.
  • Conduct structured research and prepare comparison briefs for executive review.

Systems Proficiency & Operational Support

  • AxisCare (Agency CRM/Operational Backbone): Learn the system thoroughly, understand workflow and reporting functionality, stay current with updates, maintain data integrity, and extract reports/organize data into simplified executive summaries for strategic decision-making.
  • RingCentral (Phone/Text Platform): Monitor call logs and message threads, organize communications, and track follow-ups to support structured communication flow.
  • Microsoft Teams: Manage and schedule internal meetings, prepare structured agendas, take/organize meeting minutes, maintain meeting records, and track action items/follow-ups.
  • Maintain executive dashboards in Excel and manage milestone tracking and relationship reminders.
  • Structure and manage the executive’s calendar by priority.

Qualifications

  • Proven maturity, strong common sense, and professional judgment.
    Exceptional organizational skills and a structured, process-driven mindset.
  • Demonstrable advanced proficiency in written and spoken English, including grammar and executive-level tone.
  • Strong critical thinking, emotional intelligence, and discretion.
  • Experience in learning, managing, and supporting operational integration within CRM systems (AxisCare, WellSky, HubSpot, Salesforce, etc.) and communication platforms (RingCentral, Teams, etc.).
  • Ability to operate at an executive level, thinking independently and quickly, without requiring hand-holding.
  • Strong background and most recent experience is specific to the healthcare/home care industry

If you’re excited about the opportunity to join our team, where you’ll be appreciated, have a sense of purpose and inclusion and are willing to help us create a brighter, more compassionate care experience, we can’t wait to hear from you! Apply today and let’s make a difference together.

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