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Operations Specialist – Mighty Networks – Remote

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Summary

In this role, you’ll own the operational engine behind our revenue teams — managing HubSpot, building dashboards, streamlining workflows, and ensuring our contracts and invoicing processes are tight and efficient. You’ll work cross-functionally with Sales, Customer Success, and Finance, making an impact that’s felt every day across the org.

Job Overview

  • Job type: Full time / Part time
  • Work setting: Work from home
  • Location: Remote (Worldwide)
  • Salary: $20,000–$35,000 USD
  • Employer: Mighty Networks

 

Responsibilities

Contract Preparation & Support

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  • Prepare, review, and process contracts, order forms, and renewal agreements for Sales and Customer Success teams
  • Track contract status through the sales and renewal cycle, coordinating with internal stakeholders as needed

CRM Data Management (HubSpot)

  • Perform data validation and quality audits within HubSpot across contacts, companies, and deal records
  • Support internal user training for Sales and Customer Success teams on HubSpot best practices

Dashboard & Reporting

  • Build and maintain sales and CS dashboards in HubSpot tracking pipeline health, quota attainment, and renewal rates
  • Respond to data requests from Sales, CS, and leadership with timely and accurate analysis
  • Conduct sales cycle analyses, win/loss reviews, and rep productivity assessments
  • Monitor data quality to ensure dashboard accuracy and reliability

Process Improvement

  • Evaluate current sales and renewal workflows and identify opportunities for automation or standardization
  • Implement improvements using HubSpot workflows, sequences, and integrations to streamline the sales/renewal cycle
  • Maintain process documentation, playbooks, and SOPs

Invoicing

  • Issue and follow up on outstanding invoices via AR management system (Upflow)
  • Communicate with customers via email on collections and work with Sales/Customer Success to resolve outstanding balances

Requirements

  • 2–4 years of experience in Sales Operations, Revenue Operations, or a similar role
  • Solid hands-on experience with HubSpot CRM — data management, workflows, reporting, and sequences
  • An analytical mindset with experience turning data into clear, actionable insights for stakeholders
  • Strong attention to detail, particularly when it comes to contracts, data hygiene, and invoicing
  • A process-oriented approach — you spot inefficiencies and follow through on fixing them
  • Clear written communication skills, especially in cross-functional settings
  • Some familiarity with AR or invoicing tools is a plus (we use Upflow)
  • Comfortable working autonomously in a remote environment with a high degree of ownership

Nice to Have

  • Experience in a SaaS or tech company supporting a quota-carrying sales team
  • Familiarity with community platforms, creator economy, or membership-based businesses
  • Experience with HubSpot integrations (e.g., Zapier, Stripe, or billing tools)
  • Background in win/loss analysis or sales productivity frameworks

What We Offer

  • A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.
  • Comprehensive benefits, including health, vision, dental, and paid time off.
  • Clear opportunities for professional growth, including leadership pathways and skill development support.
  • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.


Compensation:
 The base salary for this role ranges from $20,000–$35,000 USD, with exact compensation based on location, experience, and cost of living.

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