Summary
The Administrative Assistant is a role supporting client transactions in the group life and disability sector of an Insurance company.
Job Overview
- Job type: Full time
- Work setting: Work from home
- Location: Remote (Worldwide)
- Salary: 37.5 hours per week
- Employer: New Era
RESPONSIBILITIES:
- Upload documents to member files
- Enter data into member files
- Generate barcodes to catalog documents
- Perform all other tasks related to sorting information relevant to members
- Critical evaluation of received data to identify errors, inconsistencies, and omissions
- Meet productivity standards according to the learning curve
- Navigate through our various tools and validate the feasibility of the transaction
- Assist and carry out special projects as requested by a direct supervisor or team leader.
- Other duties as assigned.
COMPENTENCIES:
- Strong, clear and effective English and French written and verbal communication skills
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- Having an Intermediate level of knowledge of the English language to analyze documentation and bilingual files, read and write notes, reports and emails in English, to unilingual English-speaking clients and partners, on a daily basis is an asset.
- Attention to detail and accuracy.
- Exceptional team spirit and proactivity
- Exceptional time management and multitasking abilities.
- Remaining positive and persistent
- Good organizational skills
- Ability to work in a team.
- Flexible, reliable and trustworthy.
- Time management skills to multitask and adhere to SLAs.
- Analytical mindset
REQUIRED EDUCATION & EXPERIENCE:
- High school diploma or equivalent
- Administrative experience: 1 year (preferred)
- User experience with good working knowledge of the Office Suite
- Comfortable with technology
- Good typing speed (speed and accuracy)
TECHNICAL REQUIREMENTS:
LANGUAGE SKILLS: English & French
Fluency in French and English (spoken and written). Over 80% of New Era’s clientele is English-speaking.
WORK ENVIRONMENT: This role will be performed remotely.
EXPECTED HOURS OF WORK: Typically, standard business hours Monday through Friday 8:00AM – 5:00PM.
TRAVEL: No
BENEFITS AND COMPENSATION:
- Benefits:
- Computer equipment provided.
- No sales or solicitation.
- 37.5 hours per week, Monday to Friday.
- Dynamic work environment and great team.
- Paid training.
- Quick onboarding.
- Compensation:
- Starting salary: $18-$19 per hour (CAD)
- Two paid sick days (after 3 months of employment).
- Two weeks of vacation.
- RRSP program (available after 6 months of employment).
- Paid holidays.
- Group insurance (available after 3 months).
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.