Summary
As the first point of contact for prospective families, you’ll play a critical role in creating an exceptional first impression while driving qualified opportunities for our Account Executive team. You’ll engage with families who have expressed interest in Empowerly, qualify their needs, build trust, and schedule consultations that help students take the next step toward achieving their college admissions goals.
This role is ideal for someone who enjoys building relationships, thrives in a metrics-driven environment, is highly coachable, and is looking to build a long-term career in consultative sales. You should be a quick learner with strong communication skills and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.
Job Overview
- Job type: Full time
- Work setting: Work from home
- Location: Remote (Worldwide)
- Salary: $85,000-$90,000
- Employer: Empowerly
Responsiblities
- Serve as the first point of contact for prospective families, representing Empowerly with professionalism, enthusiasm, and empathy.
- Conduct a high volume of outbound outreach through phone, email, SMS, HubSpot, Slack, ZOOM, and other sales engagement platforms.
- Engage, qualify, and nurture prospective families to determine their needs and fit for Empowerly’s services.
- Schedule qualified consultations for the Account Executive team and help build a healthy sales pipeline.
- Execute multi-touch outreach campaigns while maintaining high response and conversion rates.
- Follow up with prospective families who cancel or miss scheduled consultations to re-engage them in the admissions process.
- Maintain accurate records of all prospect interactions, pipeline activity, and customer data within HubSpot.
- Partner closely with the SDR Manager, Sales team, and Marketing team to improve lead generation strategies and optimize conversion rates.
- Stay informed on Empowerly’s services, the college admissions landscape, and competitor trends.
- Meet or exceed monthly, quarterly, and annual performance goals and key performance indicators (KPIs).
Requirements
- Bachelor’s degree from a competitive accredited U.S. university.
- Ability to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week
- One or more years of experience in sales development, inside sales, customer success, recruiting, or another customer-facing role involving significant outbound communication.
- Strong desire to build a long-term career in consultative sales.
- Excellent written and verbal communication skills.
- Comfortable making high-volume outbound phone calls and engaging prospective customers.
- Highly organized with exceptional attention to detail and follow-through.
- Coachable, resilient, and confident handling objections and feedback.
- Ability to work independently and thrive in a fast-paced, fully remote environment.
- Experience using CRM software (HubSpot preferred) and Google Workspace.
- Must be legally authorized to work in the United States without current or future employer sponsorship.
Preferred Qualifications
- Previous experience in Education, EdTech, admissions, or college counseling.
- Experience using HubSpot, Kikie, Slack, ZOOM, or similar sales engagement platforms.
- Experience working in a startup or other high-growth environment.
- Strong analytical mindset with the ability to interpret sales metrics and pipeline performance.
Schedule
- Ability to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week